New TruVoice has a completely redesigned user experience, making it easier to get right to the intelligence you need.
Your Insights All in One Place
Customer Feedback: “The charts and reports don’t necessarily get you to the information you need without several clicks.”
We’ve made it easier than ever to find your way through TruVoice by putting your interviews and summaries in one place. You no longer need to switch between different applications to view your interviews or your aggregate findings. New TruVoice’s Dashboard offers one, central location for all of your findings!
Finding Your Way is Easier
Customer Feedback: “I don’t know that it’s completely intuitive. I’ve had to take the training a few times before I finally got off the ground to use it myself and, even now, when I log in, I forget where I want to go to get information.”
We have listened and have worked to make navigation more intuitive. We help you know where to go for more insights. For instance, now just follow the arrow to keep exposing more and more detail. Then, you can easily find your way back, because new TruVoice features a “breadcrumb,” so you can always find your way back to previous pages.
Your TruVoice Coach/Guide
Customer Feedback: “Everything is deep-in-the-weeds detail, but visualization of what’s actually happening is a big gap.”
New TruVoice gives detail and help text through tool tips and descriptions. The new guide helps you interpret findings without getting caught in the weeds!