As a product management team, we’re hyper-focused on improving TruVoice, but we can’t make this happen without harnessing the experience and knowledge of the people who work with our tools, day in and day out. While we gain countless insights to define our TruVoice roadmap from our own win loss and customer experience interviewing, along with our TruVoice feedback survey, we have bigger plans to expand your influence on our roadmap.
In the upcoming year, we’ll be opening additional channels for you to share your TruVoice recommendations (more on that later). To get started, we’re asking you to help define our TruVoice roadmap by contributing your ideas to our User Voice feedback site. Visit this forum to add, vote and comment on ideas to improve TruVoice.
Here’s how you can influence our roadmap:
- Have an idea? (We were hoping you would!) Take a moment to outline the basics of your idea on our User Voice feedback forum. Your peers will then review it and vote it up if they’re a fan. No light bulb going off? Not a problem, you are welcome to contribute by voting on existing ideas.
- Our product management team will review your feedback and report back to you on which ideas have evolved to upcoming features on our roadmap.
We want to see your ideas come to fruition. To ensure we manage your feedback effectively, we will cycle our user feedback collection through open and closed periods. Ideas can be submitted, commented and voted on during open periods. Once we close the forum for review, you will not be able to contribute to the existing ideas until the next open period begins.
We are currently in an open period, so make sure to submit, comment and vote today. This open period will be closing on May 1, 2017 when our Product Management team initiates review.