Reply All

Reply All - Feedback Inc.

“Reply all” is an effective tool. But like all tools, it must be used correctly. Use it judiciously.

Customer Data

Customer Data - Feedback Inc.

When gathering information from your customers, make sure it translates to a better relationship with them. Stats, measurements, and surveys have to be a means to an end, not THE end.

Soft Sell

71-Soft-Sell

The hard sell may get you some success, but in the long run it will destroy relationships. Focusing on the needs of your buyer will create effective, long-term business relationships and generate more revenue.