Outcomes 2017 conference focuses forward in this year’s collaborative presentations and workshops.
Our conference is bringing together seasoned experts in sales, marketing, and product management to discuss current issues facing business professionals.
This year’s program features presentations from executives who will offer their unique perspectives and approaches to win loss and customer experience analysis.
Director of Program Management for Mitchell International
Implementing an Effective Customer Success Strategy session
Debbi has built a career around passion for the customer experience and began using the Customer Experience Survey in 2017.
Her concentration on the customer began over a decade ago leading insights and internal operational metrics programs for Starbucks Coffee Company.
She is especially interested in building holistic programs that marry insights with brand, culture, operational excellence programs and innovation.
Debbi is looking forward to collaborating with other conference attendees and experts at this year’s Outcomes conference.
She shared, “Our program has pushed us as an organization to deepen our customer relationships and focus.”