Privacy and Confidentiality

Primary Intelligence is committed to meeting, and helping our customers meet, the highest bar for personal data privacy worldwide.

Trust Center   >   Privacy and Confidentiality

Your Data Belongs to You

Access, modify, or delete your data at any time. Primary Intelligence will not use your data without your agreement, and when we have your agreement, we use your data to provide only the services you have chosen.

You Control Your Data

Your control over your data is reinforced by our compliance with broadly applicable privacy laws such as the GDPR and CCPA.

General Data Protection Regulation (GDPR)

Maintaining GDPR & privacy compliance is a top priority for your business. Primary Intelligence takes a holistic approach to compliance, maintaining GDPR compliance as your data processor, and enabling your business to set its own compliance preferences, as the controller. We follow strict international standards and regulations in order to keep your information and data safe and we are SOC 2 Type II certified, so you can be confident in us as your win loss analysis and customer experience partner.

View GDPR compliance details…

California Consumer Privacy Act (CCPA)

Primary Intelligence does not sell your data and is compliant with service provider requirements under the California Consumer Privacy Act and we are committed to work with our clients to fulfill any CCPA requests received.

How We Handle Your Data

Primary Intelligence has implemented comprehensive processes, privacy safeguards, and ongoing training for our teams to ensure we are following industry best practices to protect the confidentiality and privacy of your data. Primary Intelligence employees are regularly trained and updated on essential privacy and security practices and are bound to maintain the confidentiality and security of all customer data.