Today we’re the global leader in Win Loss and Customer Experience Analysis. But it all began with seven makeshift desks, three friends, and one big idea.
We’re Still Building
Ken’s initial innovation not only set the stage for a strong company, but also established a culture of continuous improvement. Today we still reinvest 25% to 30% of our revenue into our products and services, so we’re always getting better. With Win Loss Analysis as the anchor, we also offer Customer Experience Analysis, the TruVoice software platform, and industry benchmarking reports.
We’re proud of how far we’ve come, and even more excited about the future.