Primary Intelligence is dedicated to keeping our clients’ data safe and secure. We strive to maintain the most stringent security standards

Data Encryption by Default

Primary Intelligence automatically encrypts data before it is written to disk. The data is encrypted under the 256-bit Advanced Encryption Standard, and each encryption key is itself encrypted with a regularly rotated set of master keys.

Data is most vulnerable when it is in transit. For this reason, all communication to and from our servers is automatically encrypted using HTTPS/TLS to ensure customer security and confidentiality. Your data is hosted with a reputable hosting service and the security is certified by an independent third-party certificate provider.

Compliance and Certifications

Primary Intelligence servers are certified for a number of compliance standards for data safety, privacy, and security. They fully comply with all PCI and ISO 27001 regulations compliance.

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Redundant Systems

Primary Intelligence’s data servers are geographically located to minimize the effects of regional disruptions such as power outages and natural disasters. In the event of failure, the system automatically reroutes to another facility so that services can continue with minimal disruption.

Client Information Protection

Along with data transit security, Primary Intelligence is also concerned with internal security between clients. Because of this Primary Intelligence has developed a sophisticated security rights layer in TruVoice to maintain client privacy. No client has the ability to access another client’s data in any way for any purpose.