Careers

Join the Primary Intelligence team and enjoy a career in Win Loss Analysis and Customer Experience Analysis.

Open Positions

Customer Success Representative

The Customer Success Representative (CSR) is responsible for partnering with a Customer Success Manager (CSM) to develop and manage the post-sales relationship with Primary Intelligence clients. This partnership owns the relationship and is responsible for coordinating revenue retention, the renewal process, and growth activities with assigned accounts. It is also vital that this role understand client goals to be the voice of the customer within the company.

Scheduling Coordinator

The Scheduling Coordinator's primary responsibility is to schedule and coordinate phone discussions for win loss, customer experience and market research programs for Primary Intelligence’s clients. Phone discussions are the foundation for very successfully completed program and are vital to the success of the delivery team.

Join the leader in Win Loss Analysis

As a company obsessed with delivering results, we know it all starts with good people, people who make Primary Intelligence better today than we were yesterday. Is that you?

In return, we provide a culture of innovation, leading by example, respect, and (often silly) fun. Come join us.

If you’re interested in joining Primary Intelligence and don’t see your dream job listed, please email your resume to [email protected] with details of what you have in mind.

We give you flexibility

We’re a boot-strapped small company committed to operating lean, which means the fitness center, gourmet cafeteria, and complimentary massages are not in our wheelhouse. Instead we reward performance with a flexible environment and benefits. Among others, we’re proud to offer these three benefits to all employees.

Virtual Work Environment

Around 85 percent of our people work from a virtual home office and enjoy flexible work schedules, no commute, and a comfortable work environment. Best of all: our robust virtual collaboration tools keep everyone connected.

Open PTO

The “life” side of a work/life balance can be tricky enough to manage without counting vacation and sick days, so we did away with PTO (personal time off) quotas. At Primary Intelligence, take the time you need to operate at peak performance.

Matching 401K

Primary Intelligence may make a discretionary matching contribution.

Join the Primary Intelligence team